Teacher Service Agreement
1. PARTIES AND SUBJECT MATTER
1.1. This agreement is made between the Favolingo online language learning platform ("Platform") and the teacher applying to teach lessons through the Platform ("Teacher").
1.2. The subject of this agreement is to establish the rights and obligations of the parties regarding the Teacher's provision of live video language lessons to students through the Platform.
1.3. By accepting this agreement electronically, the Teacher declares that they have read, understood, and accepted all of its provisions.
2. LEGAL STATUS — INDEPENDENT SERVICE RELATIONSHIP
2.1. The Teacher is NOT an employee, worker, agent, or representative of the Platform; they provide their services independently.
2.2. This agreement does not create an employment contract, partnership, or employer-employee relationship between the parties. The Teacher is solely responsible for their own taxes, insurance, and legal obligations.
2.3. The Teacher is obligated to declare and pay tax on the income they earn in accordance with applicable law.
3. TEACHER'S OBLIGATIONS
3.1. The Teacher warrants that all information and documents (identification, diploma, certificate, experience) provided during the application are accurate and up to date. Providing misleading information is grounds for account closure.
3.2. The Teacher attends scheduled lessons on time and prepared. In the event of a no-show or repeated lateness without valid excuse, the Platform reserves the right to fully refund the student, lower the Teacher's visibility, or suspend the account.
3.3. The Teacher cancels lessons they cannot attend as early as possible, and in any case at least 24 hours before the lesson time. When a Teacher cancels, the student always receives a 100% refund.
3.4. The Teacher provides lessons covered by this agreement solely through the video lesson infrastructure provided by the Platform; lessons are not moved outside the Platform.
3.5. The Teacher behaves respectfully, professionally, and without discrimination towards students; they do not share obscene, political, religious-propaganda, or unlawful content.
3.6. The Teacher strictly complies with child-safety principles when communicating with students under 18; they do not establish one-on-one communication outside of lessons.
3.7. The Teacher keeps their calendar up to date and is ready to give lessons at the times they have marked as available.
4. PROHIBITION ON REDIRECTING OUTSIDE THE PLATFORM
4.1. The Teacher agrees not to establish a paid lesson relationship outside the Platform with students they met through the Platform, not to redirect students to other platforms or to their own individual services, and not to collect contact information for this purpose.
4.2. This prohibition applies for 12 months from the date of the student's last lesson.
4.3. Upon detection of a violation, the Platform reserves the right to immediately close the account, offset any resulting loss against pending balance, and pursue legal remedies.
5. PRICING, COMMISSION, AND PAYMENT
5.1. Lesson prices (one-on-one, trial, and group lessons) are determined by the Platform according to the teacher tier/status the Teacher is assigned to, and may be updated by the Platform. The Teacher may not set their own price.
5.2. The Platform deducts a service commission at the published rate from the collected lesson fee; the remaining net amount is credited to the Teacher's Platform balance once the lesson is completed.
5.3. Commission rates may vary by teacher tier and lesson type; current rates are communicated via the teacher panel/announcements. Rate changes apply to future lessons only.
5.4. The Teacher may withdraw their balance using the payment methods offered in the panel (IBAN, Wise, PayPal, etc.); method fees and minimum withdrawal amounts are published in the panel. Payments are made within a reasonable time following the withdrawal request.
5.5. Earnings from refunded/cancelled lessons are deducted from the balance. Erroneous or overpaid amounts may be offset against future payments.
6. CANCELLATION AND REFUND POLICY
6.1. The Platform's published refund policy applies to student cancellations: cancellations made more than 24 hours before the lesson receive a full refund; less than 24 hours before the lesson, the Student cannot cancel the reservation themselves and support/Platform approval is required — cancellations processed this way are also always refunded in full (partial/half-package refunds are not possible for package-based lessons).
6.2. In the case of Teacher-caused cancellations or lesson disruptions technically attributable to the Teacher, the Student receives a 100% refund and no payment is due to the Teacher for that lesson.
7. INTELLECTUAL PROPERTY
7.1. Ownership of the Teacher's own materials used in lessons remains with the Teacher; the Teacher grants the Platform a limited license to use these materials within the scope of the lesson service.
7.2. The Platform's brand, logo, interface, content, and materials are owned by the Platform; they may not be copied or used outside the Platform without written permission.
7.3. Lesson recordings may be stored on the Platform's infrastructure for service-quality purposes and so the student can rewatch them. The Teacher consents to their lesson video being recorded for these purposes.
8. PRIVACY AND PERSONAL DATA
8.1. The Teacher processes students' personal data (name, contact information, lesson content, etc.) solely for the purpose of the lesson service, does not share it with third parties, and complies with Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation.
8.2. The Platform processes the Teacher's personal data within the scope of the Privacy Policy and the KVKK Disclosure Text.
8.3. The confidentiality obligation continues even after the agreement ends.
9. ACCOUNT SUSPENSION AND TERMINATION
9.1. Either party may terminate this agreement at any time. The Teacher is obligated to complete scheduled lessons or cancel them in accordance with the cancellation policy.
9.2. The Platform may suspend or close the account, either with prior notice or immediately in the case of a serious violation, in the event of a breach of this agreement, student complaints, poor service quality, false information, or unlawful conduct.
9.3. In the event of termination, the Teacher's earned and undisputed balance is paid; amounts under ongoing review/dispute may be withheld until resolved.
10. LIMITATION OF LIABILITY
10.1. The Platform is an intermediary service provider; the accuracy of lesson content and learning outcomes are the Teacher's responsibility.
10.2. The Platform cannot be held responsible for disruptions beyond its control, such as internet outages or third-party service failures, but will make reasonable efforts to resolve them.
11. CHANGES
11.1. The Platform may update this agreement and its annexes (fee/commission tables, policies). Material changes will be published and re-acceptance of the new version may be requested; continuing to provide services after a change constitutes acceptance.
12. GOVERNING LAW AND JURISDICTION
12.1. This agreement is governed by the laws of the Republic of Turkey. The courts and enforcement offices of Istanbul (Central) have jurisdiction over any disputes.
By electronically accepting this agreement, the Teacher declares that they have read and accepted all 12 articles.