Data Protection Notice (KVKK)
Information about how we process your personal data as the data controller under Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
Data Controller
Your personal data is processed by Favolingo, acting as the data controller, in accordance with KVKK and relevant legislation.
Personal Data Processed
Identity information (first name, last name), contact information (email), customer transaction information (lesson and payment records), and transaction security information (IP, session data) are processed.
Purposes of Processing
Your data is processed for purposes including conducting membership operations, managing lesson and payment processes, providing customer support, fulfilling legal obligations, and improving service quality.
Legal Basis
Your personal data is processed based on the legal grounds of establishing or performing a contract, fulfilling a legal obligation, and legitimate interest.
Data Transfers
Your data may be transferred to payment institutions, video call and email infrastructure providers, and legally authorized institutions and organizations as necessary to provide the service.
Rights of the Data Subject (Article 11)
You have the right to learn whether your personal data is being processed, to request information about it if it is, to request correction or deletion, and to request that processing be restricted.
You can apply through our communication channels to exercise these rights.